While most of the buildings in the Safari Hospitality Center were meant to complement the Drive Thru Safari, the Guest Relations building was primarily constructed because of it.   Guest Relations was a very busy place during the Safari's earliest days as it became the target of guests who suffered damage to their cars from animals which in later seasons were fenced off.  Vinyl roof eating baboons and antennae bending bears kept Guest Relations hopping.

While not calming angered visitors, the Guest Relations office also offered all the services and ticketing sales option of the main gate but typically with a shorter line than that of its theme park counterpart.